Terms and Conditions

1.1 These Terms and Conditions, together with our Privacy Policy and our Cookie Policy, each available at https://www.saveyourapp.com, form a binding agreement between you and Save Your App LLC, a limited liability company organised under the laws of the State of Pennsylvania with its principal place of business at 239 Fourth Avenue, Suite 1401 #8950, Pittsburgh, Pennsylvania 15222 (referred to in these Terms as "Save Your App", "we", "us" or "our").

1.2 By creating an account, clicking to accept these Terms, submitting a website or application for analysis, purchasing a paid plan, applying to become a beta tester, or otherwise accessing or using the Platform, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use the Platform.

1.3 If you accept these Terms on behalf of a company, partnership or other organisation, you represent that you have authority to bind that entity, and references in these Terms to "you" mean that entity and each individual who accesses the Platform through it.

1.4 In the event of a conflict between these Terms and any order confirmation, plan description or written agreement expressly signed by an authorised officer of Save Your App, the signed agreement prevails, followed by the order confirmation, followed by these Terms.

1.5 We may amend these Terms in accordance with clause 25.6. The version in force is the version published at https://www.saveyourapp.com on the date you access the Platform.

2.1 In these Terms, the following expressions have the following meanings:

"Account" means the account you create in order to access the Platform.

"AI Features" means those parts of the Services that use large language models to generate analysis, findings, explanations, remediation guidance or Remediation Prompts.

"Analysis" means an automated review of a Target Property carried out through the Platform, whether a Basic Analysis or a Full Analysis.

"Basic Analysis" means the limited, non AI analysis made available on the Free Plan, restricted to three Analyses per Account as described in clause 4.3.

"Beta Tester" means an individual who has applied through the Platform, been accepted by us, and been engaged to carry out Human Testing.

"Customer Content" means any material you submit, upload, transmit or make available through the Platform, including Target Property URLs, credentials, files, screenshots, product descriptions, testing instructions and communications with us or with Beta Testers.

"Fees" means the subscription charges and any other amounts payable for the Services, as displayed on https://www.saveyourapp.com at the time of purchase.

"Free Plan" means the no cost tier of the Platform described in clause 4.3.

"Full Analysis" means the seven layer analysis unlocked on a paid plan, as described on https://www.saveyourapp.com at the time of purchase.

"Human Testing" means the human beta testing services described in clause 9, whether the lite service included with the lower priced paid plan or the ongoing three day service included with the higher priced paid plan.

"Platform" means the website at https://www.saveyourapp.com and any associated web application, application programming interfaces, dashboards and downloadable materials that we make available.

"Remediation Prompts" means the pre written instructions generated by the Platform that are intended to be supplied to a coding assistant or developer in order to address an issue identified in a Report.

"Report" means the output of an Analysis or of Human Testing, including any findings, prioritised task list, remediation guidance and Remediation Prompts, in any format made available for viewing or download.

"Services" means the Analysis, Reports, Human Testing and all other services we provide through the Platform.

"Target Property" means a website, web application, mobile application, landing page, application programming interface, or other digital property that you submit for Analysis or Human Testing.

2.2 References to a statute include any subordinate legislation made under it and any amendment, consolidation or replacement of it. The words "including", "for example" and "such as" are illustrative and do not limit the words that precede them. Headings are for convenience only and do not affect interpretation.

3.1 The Platform is offered to businesses and to individuals acting in a professional or developer capacity. You must be at least eighteen years of age and have the legal capacity to enter into a binding contract in order to create an Account. The Platform is not directed to, and must not be used by, children.

3.2 You must provide accurate, current and complete information when registering and must keep that information up to date. We may refuse, suspend or cancel any Account at our discretion where registration information is inaccurate, incomplete or appears to be fraudulent.

3.3 You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account, whether or not authorised by you. You must notify us without undue delay at support@saveyourapp.com if you become aware of any unauthorised access to or use of your Account.

3.4 You must not create an Account by automated means, register more than one Free Plan Account in order to obtain additional Basic Analyses, use another person's identity, or resell, share or transfer your Account without our prior written consent.

3.5 We may verify your identity, your business details, or your authority in relation to a Target Property before providing or continuing to provide the Services.

4.1 The Platform analyses a Target Property and identifies issues that may be preventing visitors from converting into registered users or customers, together with related technical, usability, performance, accessibility and security observations. It then produces a Report containing prioritised tasks, remediation guidance and Remediation Prompts.

4.2 The Services are made available on a subscription basis in the tiers published at https://www.saveyourapp.com. The scope, feature set, usage limits and Fees applicable to each tier are those displayed at the time you subscribe.

4.3 On the Free Plan you receive three Basic Analyses in total for your Account. Basic Analyses do not use AI Features, do not include the full seven layer methodology, and do not include Human Testing. Once the three Basic Analyses have been used, further Analyses require a paid plan.

4.4 Subscribing to a paid plan unlocks the Full Analysis. The lower priced paid plan additionally includes the lite ongoing Human Testing service. The higher priced paid plan additionally includes the ongoing three day Human Testing service. The current Fees for each plan are those displayed at https://www.saveyourapp.com at the time of purchase.

4.5 We may add, modify, suspend or discontinue any feature, methodology, analysis layer, model option or component of the Services at any time. Where a change materially reduces the core functionality of a paid plan, we will give you at least thirty days notice by email or through the Platform, and you may cancel under clause 8.1 and receive a pro rata refund of Fees paid in advance for the unused remainder of the then current billing period.

4.6 The Services are provided for your internal business purposes. They are not a substitute for professional advice and, in particular, are not legal advice, regulatory compliance advice, accessibility conformance certification, financial advice, or a formal information security assessment. You remain responsible for all decisions you take in relation to your Target Property.

5.1 You acknowledge that the Platform is still under active development and is not feature complete. Parts of the Platform may be incomplete, unstable, or subject to change without notice, and functionality may be added, altered or withdrawn during the development period.

5.2 The mobile experience is not yet optimised. The Platform should be accessed from a desktop or laptop browser. We do not warrant that the Platform will display or operate correctly on mobile or tablet devices, on browsers we do not support, or in environments that block scripts, cookies or local storage.

5.3 We do not commit to any service level, uptime percentage, response time or support response window unless we have agreed one with you in a separate signed writing. The Platform may be unavailable during scheduled or emergency maintenance, during development releases, or as a result of matters outside our reasonable control.

5.4 Any feature identified on the Platform as beta, preview, early access or experimental is provided for evaluation only, on an as is basis, without any warranty, and may be modified or withdrawn at any time. Clauses 21 and 22 apply with full force to such features.

5.5 You are responsible for maintaining your own backups of your Target Property, its code, its configuration and its data. We are not a backup service and do not hold a restorable copy of your Target Property.

6.1 This clause is fundamental to these Terms. The Platform accesses, requests, crawls, renders and evaluates the Target Properties you submit, and Beta Testers interact with them as users. You must only submit a Target Property that you are lawfully entitled to have tested.

6.2 Each time you submit a Target Property you represent and warrant that: (a) you own it, or you are its operator, or you have obtained the express authorisation of the person who owns or operates it to submit it for automated analysis and human testing through the Platform; (b) that authorisation covers the automated requests, rendering, crawling and evaluation carried out by the Platform and the access carried out by Beta Testers; (c) submission does not breach any contract, terms of service, acceptable use policy, hosting agreement or licence applicable to that Target Property; and (d) submission does not breach any law applicable to you, to us, or to the Target Property.

6.3 You must not submit any Target Property that you are not authorised to submit. Unauthorised access to, or testing of, computer systems may be a criminal offence, including under the Computer Fraud and Abuse Act, 18 U.S.C. 1030, under state computer crime statutes, and under equivalent laws in other countries. You are solely responsible for obtaining every authorisation required before you submit a Target Property, and you accept the risk and the consequences of failing to do so.

6.4 Where you supply credentials, test accounts, staging links, application programming interface keys or access tokens so that the Platform or a Beta Tester can reach a protected area of a Target Property, you warrant that you are entitled to supply them, that they are limited to what is necessary, and that they do not give access to production data belonging to third parties. You should provide test data rather than live customer data. We recommend that you issue credentials that are unique to us and that you revoke them when the engagement ends.

6.5 You must not use the Platform against a Target Property in a way that is intended to, or that in fact does, degrade its availability or that of the infrastructure on which it runs, and you must not use the Platform as a means of conducting a denial of service test, a load test, or an attack on any system.

6.6 We may decline, pause or terminate any Analysis or Human Testing where we consider, acting reasonably, that authorisation is absent, unclear, withdrawn or exceeded, or where the Target Property appears to contain unlawful material. We are not obliged to verify your authorisation and our decision to proceed is not a representation that authorisation exists.

6.7 You will indemnify us in accordance with clause 23 in respect of any claim arising out of a breach of this clause 6.

7.1 Paid plans are billed in advance on a recurring monthly basis unless a different billing period is shown at checkout. The Fees for each plan are those displayed at https://www.saveyourapp.com at the time of purchase.

7.2 Your subscription renews automatically at the end of each billing period, and your chosen payment method will be charged the then current Fee for the next period, until you cancel in accordance with clause 8. You authorise us and our payment processor to store your payment method and to charge it on each renewal date without further authorisation from you.

7.3 Before the first renewal, and where required by applicable law before any renewal, we will send you the automatic renewal disclosures and cancellation information required by the law that applies to you, including where applicable the automatic renewal laws of United States states such as the California Automatic Renewal Law, Cal. Bus. and Prof. Code section 17600 and following. Cancellation is available at any time through your Account settings and by email to support@saveyourapp.com.

7.4 Payment is processed by a third party payment processor. We do not receive or store your full payment card number. Your use of the payment processor is subject to its own terms and privacy notice. If a payment fails, we may retry it, suspend access to paid features, and downgrade your Account to the Free Plan.

7.5 We may change our Fees. A change to the Fee for a recurring plan takes effect from the start of the next billing period beginning at least thirty days after we notify you by email or through the Platform. If you do not accept the new Fee, you may cancel before it takes effect.

7.6 All Fees are stated exclusive of taxes. You are responsible for all sales, use, value added, goods and services, digital services and similar taxes and duties imposed on the Services, other than taxes based on our net income. Where we are required to collect such taxes, they will be added to your invoice. If you are required by law to withhold any amount from a payment to us, you must gross up the payment so that we receive the amount we would have received had no withholding applied.

7.7 Fees are payable in the currency shown at checkout. You are responsible for any bank charges, card issuer fees and currency conversion costs.

7.8 Except where these Terms or non waivable law provide otherwise, all Fees are non refundable and all payments are final.

8.1 You may cancel your subscription at any time through your Account settings or by emailing support@saveyourapp.com. Cancellation takes effect at the end of the billing period in which you cancel. You retain access to your paid features until that date, and your Account then reverts to the Free Plan. Unused Basic Analyses are not reinstated on downgrade.

8.2 We do not provide refunds or credits for partial billing periods, for Analyses you have not run, for Human Testing cycles you have not requested, or for periods during which you did not use the Services, except where clause 4.5 applies, where we terminate your Account other than for cause, or where a refund is required by law that cannot be excluded.

8.3 The Free Plan, which includes three Basic Analyses, is provided so that you can evaluate the Platform before committing to a paid plan. You are encouraged to use it for that purpose.

8.4 Where you are a consumer resident in the European Economic Area or the United Kingdom, mandatory local law may give you the right to withdraw from a distance contract within fourteen days. Where you ask us to begin providing the Services during that period and acknowledge that you will lose your right of withdrawal once performance has begun, that right will be lost in accordance with the applicable law. Nothing in these Terms limits any right you have under mandatory consumer protection law in your country of residence.

8.5 If we terminate your Account for breach under clause 20, no refund is due and any Fees already incurred remain payable.

8.6 Chargebacks initiated without first contacting us are a breach of these Terms. If a chargeback is raised, we may suspend your Account and recover the disputed amount together with any processor fees incurred.

9.1 Human Testing consists of structured evaluation of a Target Property by one or more Beta Testers, who use the Target Property as a prospective user would and record what they experienced, where they hesitated, and where they abandoned the flow.

9.2 The lite ongoing Human Testing service is included with the lower priced paid plan. The ongoing three day Human Testing service is included with the higher priced paid plan. The number of testers, the duration and frequency of each cycle, the format of tester feedback and any other parameters are those described on https://www.saveyourapp.com at the time of purchase, and may be adjusted by us on notice in accordance with clause 4.5.

9.3 You are responsible for supplying the testing brief, access instructions, any test credentials and any information a tester needs in order to complete the flow you want evaluated. Delay or failure to supply these may reduce or prevent delivery of a testing cycle, and does not entitle you to a refund or to an extension.

9.4 Beta Testers are human beings exercising subjective judgement. Their observations are opinions, not findings of fact, and they may be inconsistent between testers. We do not warrant that any particular defect will be discovered, that testers will represent your actual target market, that any specified conversion outcome will follow, or that testers possess any particular technical or professional qualification unless we have stated so expressly in writing.

9.5 You must not require a Beta Tester to make a purchase, to disclose sensitive personal information, to complete an identity verification process, to enter into a separate contract with you, or to carry out any activity that is unlawful, unsafe or unrelated to the evaluation of your Target Property. You must not use Human Testing to obtain artificial engagement, reviews, ratings, downloads, sign ups or other metrics intended to mislead any platform, marketplace, advertiser or investor.

9.6 Beta Testers are engaged by us or made available through the Platform. They are not your employees, workers, agents or contractors, and nothing in these Terms creates any relationship between you and any Beta Tester. During your subscription and for twelve months after it ends, you must not solicit or engage any Beta Tester introduced to you through the Platform to provide testing services outside the Platform, and must not circumvent the Platform in order to contract with a Beta Tester directly.

9.7 We may replace any Beta Tester at any time and are not obliged to disclose the identity of any Beta Tester to you.

10.1 Individuals may apply through the Platform to be accepted as Beta Testers. Application does not guarantee acceptance. We may accept, decline, pause or end a tester relationship at our discretion, and we are not obliged to give reasons.

10.2 This clause 10 applies to you if you are accepted as a Beta Tester, in addition to the other provisions of these Terms that are capable of applying to you.

10.3 A Beta Tester is an independent contractor. Nothing in these Terms creates an employment relationship, partnership, joint venture, agency or franchise between a Beta Tester and Save Your App or between a Beta Tester and any customer. A Beta Tester is responsible for that tester's own taxes, social contributions and any registrations required in that tester's jurisdiction, and has no authority to bind Save Your App or any customer.

10.4 Any payment, credit, reward or other consideration payable to a Beta Tester, and the conditions on which it is earned, are as notified to the tester at the time of engagement. We may require satisfactory completion of a testing cycle, including delivery of usable feedback, before any consideration becomes payable.

10.5 A Beta Tester will encounter unreleased products, prototypes, pricing, roadmaps, designs, credentials and other confidential information belonging to our customers. A Beta Tester must: (a) keep all such information strictly confidential; (b) use it only to perform the testing assigned; (c) not record, screenshot, copy, retain, publish, post about, or discuss it outside the Platform except where we expressly direct otherwise; (d) not disclose or exploit any vulnerability or defect discovered other than by reporting it through the Platform; (e) not access any part of a Target Property outside the scope of the assigned brief; (f) not use, alter or exfiltrate any personal data of any third party encountered during testing, and report any such exposure to us immediately; and (g) delete or return all customer materials and credentials at the end of the engagement or on our request. These obligations continue after the tester relationship ends.

10.6 A Beta Tester must provide honest, original and independent feedback, must not falsify or copy testing output, must not use automated tools to generate feedback that is presented as human observation, and must not submit feedback for a Target Property in which the tester has an undisclosed interest.

10.7 A Beta Tester assigns to us all rights in the feedback, notes, recordings and reports produced in the course of testing, so that we may make them available to the relevant customer and use them in accordance with these Terms, and waives any moral rights in that material to the extent permitted by law.

10.8 We may remove a Beta Tester from the Platform, withhold unearned consideration, and pursue any other remedy available to us where these obligations are breached.

11.1 The Full Analysis and other AI Features are powered by large language models supplied by a third party artificial intelligence provider, configured and tuned by us for the specific analysis tasks the Platform performs. Where the Platform offers a choice of underlying model, including the Fable 5, Opus and Sonnet options, you may select the model to be used for your Analysis. Model options, their names, their behaviour, their cost to us and their availability are determined by the provider and may change or be withdrawn at any time.

11.2 To generate a Report, Customer Content and data retrieved from the Target Property are transmitted to the model provider for processing. By using the AI Features you instruct us to make that transmission. We do not authorise our model providers to use Customer Content to train general purpose models. Our processing of personal information in connection with the AI Features is described in our Privacy Policy at https://www.saveyourapp.com.

11.3 AI generated output is probabilistic. It may be incomplete, out of date, internally inconsistent, or confidently wrong. It may identify issues that do not exist, miss issues that do exist, misattribute a cause, or propose a fix that is unsuitable for your stack, framework, version or configuration. Different models, and the same model run twice, may produce different output for the same Target Property.

11.4 Output is provided for your evaluation as a professional. You must review, test and validate every finding and every Remediation Prompt before relying on it, and you must exercise your own independent judgement. You are solely responsible for any code, configuration, copy or design change you make, and for any consequence of that change.

11.5 We make no representation that AI generated output is unique to you. Similar or identical output may be generated for other users, and we do not warrant that output does not resemble material produced elsewhere. You are responsible for satisfying yourself that any output you incorporate into your own product does not infringe the rights of a third party.

11.6 You must not use the AI Features to attempt to extract the underlying model, to reconstruct our prompts, configurations or system instructions, to circumvent the safety controls of the model provider, or to generate material that breaches clause 15.

11.7 We identify AI generated content within Reports so that you can distinguish it from human observations produced through Human Testing.

12.1 Subject to payment of the applicable Fees and to clause 14, you may view, download, internally distribute, and act on a Report for your own business purposes and for the benefit of the Target Property to which it relates.

12.2 You must not resell a Report, publish it, make it available as a standalone product or service, present it as the output of your own methodology, or use it to provide analysis services to third parties, without our prior written consent. You may share a Report in confidence with your own personnel, contractors, professional advisers and investors provided they are bound by obligations of confidentiality and you remain responsible for their compliance with this clause.

12.3 A Report may include observations relating to security, including apparent misconfigurations, exposed endpoints, outdated components, weak transport settings or similar matters detected from outside the Target Property.

12.4 Those observations are automated and heuristic. They are not a penetration test, a vulnerability assessment, a source code audit, a red team exercise, a compliance assessment, or a formal security certification, and they must not be described or relied on as any of those things. They do not establish, and must not be represented as establishing, conformity with any security or privacy standard, framework or certification scheme.

12.5 The absence of a security finding does not mean that a Target Property is secure. Findings may include false positives and will not include every issue present. You remain solely responsible for the security of your Target Property and for engaging suitably qualified specialists where that is appropriate.

12.6 Remediation Prompts are drafting aids intended to be supplied to a developer or a coding assistant. They are not tested code and are not warranted to be correct, complete, compatible, secure or fit for any purpose. Before applying any change derived from a Report you must take a full backup, test in a non production environment, and review the change on its merits. We are not responsible for any loss of data, downtime, regression, security exposure or other harm caused by changes you or your agents implement.

12.7 Where a Report identifies a security issue, you must handle that information responsibly and must not disclose it in a manner that puts users of the Target Property at risk.

13.1 As between you and us, you retain all right, title and interest in Customer Content. We claim no ownership of it.

13.2 You grant us a worldwide, non exclusive, royalty free licence to host, store, reproduce, transmit, display, render, crawl, analyse, process and create derived analytical material from Customer Content, and to make it available to Beta Testers and to our model providers and other service providers, in each case for the purposes of providing, securing, supporting and improving the Services and complying with law. This licence lasts as long as we hold the Customer Content and ends when the Customer Content is deleted in accordance with our retention practices, except to the extent it is contained in backups or is required to be retained by law.

13.3 You warrant that you have all rights necessary to grant that licence, that Customer Content does not infringe the rights of any third party, and that Customer Content does not contain material that is unlawful or that breaches clause 15.

13.4 You should not submit personal data through the Platform beyond what is necessary. In particular, you should not supply live customer records, payment card data, government identifiers, health information, or credentials that give access to production data belonging to third parties. Where you nevertheless do so, you are responsible for having a lawful basis to do so and for complying with the obligations that apply to you as a controller or business under applicable data protection law.

13.5 We may aggregate and de identify data derived from use of the Platform, including performance, usage and pattern data, so that it no longer identifies you, your Account or any Target Property, and may use that aggregated and de identified data without restriction to operate, benchmark and improve the Services.

13.6 If you send us suggestions, ideas, feature requests or other feedback about the Platform, you grant us a perpetual, irrevocable, worldwide, royalty free licence to use and exploit that feedback without restriction, attribution or compensation.

13.7 We may remove or refuse to process Customer Content that we consider, acting reasonably, to breach these Terms or applicable law.

14.1 The Platform, the Services, the seven layer analysis methodology, the scoring and prioritisation logic, our prompt architecture and model configurations, the structure and presentation of Reports, our software, documentation, databases, designs, and the Save Your App name and logo are owned by us or licensed to us, and are protected by copyright, trademark, trade secret and other intellectual property laws. Nothing in these Terms transfers any of those rights to you.

14.2 Subject to your compliance with these Terms and payment of applicable Fees, we grant you a limited, revocable, non exclusive, non transferable, non sublicensable licence to access and use the Platform, and to use Reports as permitted by clause 12, for your own internal business purposes during the term of your subscription.

14.3 You must not copy, modify, translate, adapt, reverse engineer, decompile, disassemble, or create derivative works of the Platform or any part of it, except to the extent that restriction is prohibited by law; scrape, index or harvest the Platform; use the Platform to build or train a competing product, model or dataset; or remove or obscure any proprietary notice.

14.4 You must not use our name, logo or branding without our prior written consent, except that you may factually state that you use Save Your App.

14.5 We respect the intellectual property rights of others and expect our users to do the same. If you believe that material accessible through the Platform infringes your copyright, please send a written notice to legal@saveyourapp.com including: identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and information sufficient to locate it; your contact details; a statement that you have a good faith belief that the use is not authorised by the copyright owner, its agent or the law; a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the owner; and your physical or electronic signature. We will respond to properly submitted notices in accordance with the Digital Millennium Copyright Act, 17 U.S.C. 512, including by removing or disabling access to material where appropriate and by terminating, in appropriate circumstances, the accounts of repeat infringers. If you believe material was removed in error you may submit a counter notice to the same address.

15.1 You must use the Platform lawfully and in accordance with these Terms. You must not, and must not permit any person to:

(a) submit a Target Property without the authorisation required by clause 6;

(b) use the Platform to probe, scan, test or attack any system you are not authorised to test, or to develop, refine or deliver any exploit, malware or intrusion technique;

(c) attempt to gain unauthorised access to the Platform, to another user's Account, or to any system or network connected to the Platform;

(d) interfere with or disrupt the Platform, circumvent rate limits, usage quotas, plan restrictions or access controls, or use automated means to access the Platform other than through an interface we provide for that purpose;

(e) upload or transmit any material that is unlawful, defamatory, harassing, obscene, that sexually exploits or endangers a minor, that infringes intellectual property or privacy rights, or that contains malicious code;

(f) use the Platform in connection with any activity that is fraudulent, deceptive, or intended to manipulate metrics, reviews, engagement or investment decisions;

(g) misrepresent a Report, a security observation, or the output of the AI Features as a certification, audit, assurance opinion or professional advice;

(h) resell, sublicense, rent, or provide the Services as a service bureau to third parties without our prior written consent;

(i) use the Platform to develop a competing product or service, or to benchmark it for publication, without our prior written consent; or

(j) breach any export control, sanctions, anti bribery, anti money laundering or other law applicable to your use of the Platform.

15.2 We may investigate suspected breaches, limit or suspend access, remove Customer Content, and report conduct to law enforcement or to a regulator where we consider that appropriate or where we are required to do so.

16.1 The Platform depends on third party services, including hosting and infrastructure providers, artificial intelligence model providers, payment processors, analytics providers and communications providers. Their acts, omissions, availability, pricing and terms are outside our control.

16.2 Where you connect a third party service to your Account or supply credentials for one, your use of that service is governed by the terms and privacy notice of its provider, and you authorise us to access it as necessary to provide the Services. We are not responsible for a third party service or for any loss caused by it.

16.3 Reports and the Platform may contain links to third party websites, documentation and tools. Those links are provided for convenience. We do not control, endorse or accept responsibility for third party content, and you access it at your own risk.

16.4 A change to a third party service, including the withdrawal or repricing of a model option, may require us to change the Services. Clause 4.5 applies to any such change.

17.1 Each party may receive information of the other that is marked confidential or that a reasonable person would understand to be confidential, including in our case the non public elements of the Platform, our methodology and our pricing, and in your case Customer Content and information about your unreleased products, roadmap and business.

17.2 The receiving party must keep confidential information confidential, use it only for the purposes of these Terms, protect it with at least reasonable care, and disclose it only to personnel, contractors, Beta Testers and advisers who need it and who are bound by obligations no less protective than these.

17.3 These obligations do not apply to information that is or becomes public without breach, was lawfully known to the recipient without obligation of confidence before disclosure, is lawfully received from a third party without restriction, or is independently developed without use of the confidential information.

17.4 A party may disclose confidential information where required by law, regulation or court order, provided that, where lawful and practicable, it gives the other party prior notice and reasonable assistance to seek protective treatment.

17.5 These obligations survive termination for three years, and indefinitely in respect of any information that constitutes a trade secret under applicable law.

18.1 Our collection and use of personal information in connection with the Platform is described in our Privacy Policy at https://www.saveyourapp.com and our use of cookies and similar technologies is described in our Cookie Policy at https://www.saveyourapp.com. Each is incorporated into these Terms by reference.

18.2 Where Customer Content contains personal data and you determine the purposes and means of its processing, you act as the controller or business and we act as the processor or service provider in respect of that processing, and we process it in accordance with your documented instructions, being your use of the Platform and these Terms. Where applicable data protection law requires a written processing agreement, we will enter into our standard data processing addendum on request at legal@saveyourapp.com.

18.3 You are responsible for providing any notice and obtaining any consent required from individuals whose personal data you submit or expose through a Target Property, and for ensuring that you have a lawful basis for that processing.

18.4 We maintain administrative, technical and organisational measures designed to protect information we hold. No method of transmission or storage is completely secure, and we do not warrant that the Platform cannot be compromised.

19.1 The Platform and the underlying artificial intelligence technology may be subject to the export control and economic sanctions laws of the United States, including the Export Administration Regulations administered by the United States Department of Commerce and the sanctions programmes administered by the Office of Foreign Assets Control of the United States Department of the Treasury, and to the corresponding laws of other jurisdictions.

19.2 You represent that you are not located in, ordinarily resident in, or organised under the laws of any country or territory subject to comprehensive United States sanctions; that you are not a person with whom dealings are prohibited under applicable sanctions laws, and are not owned or controlled by any such person; and that you will not access or use the Platform, or permit access to it, in breach of those laws.

19.3 You must not use the Platform for any purpose prohibited by applicable export control law, and must not export, re export or transfer any part of the Platform, or any Report, in breach of that law.

19.4 We may suspend or terminate your Account immediately, without liability, where we consider that continued provision of the Services would or might breach an applicable sanctions or export control requirement.

20.1 These Terms apply from the moment you first access the Platform and continue until your Account is closed or terminated. Provisions which by their nature should survive, including clauses 6.7, 8.5, 12, 13.2, 13.5, 13.6, 14, 17, 19, 21, 22, 23, 24 and 25, survive termination.

20.2 You may close your Account at any time through your Account settings or by emailing support@saveyourapp.com. Closure does not entitle you to a refund except as provided in clause 8.

20.3 We may suspend or terminate your access, in whole or in part, immediately and without refund where: (a) you breach clause 6, clause 15 or clause 19; (b) you breach any other provision of these Terms and, where the breach is capable of remedy, fail to remedy it within seven days of notice; (c) your payment is overdue; (d) we reasonably believe your use exposes us, a Beta Tester, or a third party to legal liability or security risk; or (e) we are required to do so by law.

20.4 We may also discontinue the Platform in whole or in part on thirty days notice. If we do so other than for a reason set out in clause 20.3, we will refund the unused portion of any Fees you have paid in advance.

20.5 On termination your licence to use the Platform ends immediately. We will make Reports available for download for thirty days following termination unless we are prevented from doing so by law or by the reason for termination, after which we may delete them in accordance with our retention practices.

21.1 To the maximum extent permitted by law, the Platform, the Services, the Reports, the Remediation Prompts, the AI Features and all Human Testing output are provided on an as is and as available basis, with all faults, and without warranty of any kind.

21.2 We disclaim all warranties, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, quiet enjoyment, accuracy, title and non infringement, and any warranty arising out of a course of dealing or usage of trade.

21.3 Without limiting the generality of the foregoing, we do not warrant that: the Platform will be uninterrupted, timely, secure or error free; that defects will be corrected; that any Analysis, Report or item of Human Testing feedback will be accurate, complete or free from error; that any issue affecting your conversion rate will be identified; that implementing any recommendation will improve conversion, revenue, performance, accessibility or security; that any security issue affecting a Target Property will be detected; or that any Remediation Prompt will produce working, secure or suitable code.

21.4 No advice or information, whether oral or written, obtained from us or through the Platform creates any warranty not expressly stated in these Terms.

21.5 Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions in this clause apply to the fullest extent permitted by the law that applies to you, and nothing in these Terms excludes a warranty or guarantee that cannot lawfully be excluded.

22.1 To the maximum extent permitted by law, neither we nor our members, officers, employees, contractors, Beta Testers, suppliers or licensors will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profit, revenue, business, goodwill, anticipated savings, opportunity or data, or for any cost of substitute services, downtime, regression, or corruption of code or data, in each case however caused and whether or not we were advised of the possibility of such loss.

22.2 To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with these Terms and the Services, whether in contract, tort including negligence, statute or otherwise, will not exceed the greater of the total Fees you paid to us in the twelve months immediately preceding the event giving rise to the claim, or one hundred United States dollars.

22.3 Where you use the Free Plan and have paid us nothing, our total aggregate liability to you will not exceed one hundred United States dollars.

22.4 We are not liable for any loss arising out of: a change you make to a Target Property in reliance on a Report or a Remediation Prompt; a failure of a Target Property, its hosting environment or its data as a result of testing you authorised; the acts or omissions of a Beta Tester beyond our reasonable control; the acts, omissions, pricing, availability or output of a third party model provider or other third party service; or your breach of clause 6.

22.5 Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or for any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow the exclusion or limitation of certain damages, and in those jurisdictions our liability is limited to the fullest extent permitted by law.

22.6 You must bring any claim arising out of or in connection with these Terms within one year after the cause of action accrues, or the shortest period permitted by applicable law if that period is longer, failing which the claim is permanently barred.

22.7 The allocation of risk in clauses 21 and 22 is a fundamental basis of the bargain between us and is reflected in the Fees. It would not be commercially viable for us to provide the Services on any other basis.

23.1 You will defend, indemnify and hold harmless Save Your App LLC and its members, officers, employees, contractors, Beta Testers, suppliers and licensors from and against all claims, demands, proceedings, damages, losses, liabilities, fines, penalties, costs and expenses, including reasonable legal fees, arising out of or in connection with: (a) your breach of clause 6, including any allegation that a Target Property was submitted without authorisation; (b) your breach of any other provision of these Terms or of applicable law; (c) Customer Content, including any allegation that it infringes a third party right or was processed unlawfully; (d) any change you make to a Target Property, whether or not derived from a Report or a Remediation Prompt; (e) any claim by a person whose personal data you submitted or exposed through the Platform; and (f) any claim brought by a Beta Tester arising out of your instructions, brief or conduct.

23.2 We will notify you of any claim to which this clause applies, allow you to assume the defence with counsel reasonably acceptable to us, and provide reasonable cooperation at your expense. You must not settle any claim in a manner that admits liability on our part or imposes any obligation on us without our prior written consent. We may participate in the defence at our own cost.

24.1 These Terms and any dispute arising out of or in connection with them, including any non contractual dispute, are governed by the laws of the State of Pennsylvania and the federal laws of the United States applicable in that State, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

24.2 Before commencing any formal proceeding, you agree to contact us at legal@saveyourapp.com with a written description of the dispute and the relief sought, and both parties agree to attempt in good faith to resolve the dispute informally for a period of thirty days.

24.3 If the dispute is not resolved, it will be finally resolved by binding individual arbitration administered by the American Arbitration Association under its rules applicable to the type of dispute in question, by a single arbitrator, in the English language, in the State of Pennsylvania or, at your election, by documents only or by remote hearing. The Federal Arbitration Act, 9 U.S.C. 1 and following, governs the interpretation and enforcement of this clause. Judgment on the award may be entered in any court of competent jurisdiction.

24.4 All claims must be brought in an individual capacity. Neither party may bring a claim as a plaintiff or class member in a class, collective, consolidated or representative proceeding, and the arbitrator has no authority to consolidate claims or to preside over any representative proceeding. If this clause 24.4 is found unenforceable in relation to a particular claim, that claim, and only that claim, must be brought in a court identified in clause 24.6, and the remainder of clause 24 continues to apply.

24.5 Either party may bring an individual claim in a small claims court with jurisdiction, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information, without first complying with clauses 24.2 and 24.3.

24.6 Where a dispute is not subject to arbitration, the state and federal courts located in the State of Pennsylvania have exclusive jurisdiction, and each party submits to the personal jurisdiction of those courts.

24.7 You may opt out of arbitration and the class waiver by sending written notice to legal@saveyourapp.com within thirty days of first accepting these Terms, stating your name, your Account email and a clear statement that you opt out. Opting out does not affect any other provision of these Terms.

24.8 If you are a consumer resident outside the United States, nothing in this clause 24 deprives you of the protection of any mandatory provision of the law of your country of residence, or of the right to bring proceedings in the courts of that country where applicable law gives you that right.

25.1 Force majeure. Neither party is liable for any failure or delay in performance, other than an obligation to pay money, caused by an event beyond its reasonable control, including act of God, natural disaster, epidemic, war, civil unrest, terrorism, act of government, sanction, strike, failure of telecommunications, internet or power infrastructure, cyber attack, or the failure or withdrawal of a third party service on which the Platform depends. The affected party must notify the other and use reasonable efforts to resume performance. If the event continues for more than sixty days, either party may terminate on notice.

25.2 Assignment. You may not assign or transfer these Terms or any right under them without our prior written consent. We may assign these Terms in whole or in part to an affiliate or in connection with a merger, reorganisation, or sale of all or substantially all of our assets, on notice to you.

25.3 Severability. If any provision of these Terms is held invalid, illegal or unenforceable, it will be modified to the minimum extent necessary to make it enforceable or, if modification is not possible, severed, and the remaining provisions continue in full force.

25.4 No waiver. A failure or delay in exercising a right is not a waiver of it, and a single or partial exercise does not prevent further exercise.

25.5 Entire agreement. These Terms, together with the Privacy Policy, the Cookie Policy and any order confirmation, constitute the entire agreement between the parties in relation to the Services and supersede all prior discussions, representations and understandings. Each party confirms that it has not relied on any statement not set out in these Terms, save that nothing limits liability for fraudulent misrepresentation.

25.6 Changes to these Terms. We may amend these Terms from time to time. We will post the amended version at https://www.saveyourapp.com and update the Effective Date. Where a change is material and adverse to you, we will give at least thirty days notice by email or through the Platform before it takes effect. Continued use of the Platform after the change takes effect constitutes acceptance. If you do not accept a change, you must stop using the Platform and may cancel under clause 8.1.

25.7 Notices. We may give notice to you by email to the address on your Account, or by posting on the Platform. You must give notice to us by email to legal@saveyourapp.com. Notice by email is deemed received on the day of transmission unless the sender receives a delivery failure message.

25.8 No third party rights. No person other than the parties has any right to enforce these Terms, except that our members, officers, employees, contractors, Beta Testers, suppliers and licensors may enforce clauses 21, 22 and 23.

25.9 Relationship. Nothing in these Terms creates a partnership, joint venture, agency, fiduciary or employment relationship between the parties.

25.10 Language. These Terms are written in English. Any translation is provided for convenience and the English version prevails.

25.11 Contact. Questions about these Terms may be sent to legal@saveyourapp.com or to Save Your App LLC, 239 Fourth Avenue, Suite 1401 #8950, Pittsburgh, Pennsylvania 15222.